Current as of November 11, 2026
Skelementor LLC ("Skelementor", "we", "us", or "our") is responsible for the personal information described in this policy. Questions and privacy requests can be sent to support@skelementor.com.
Information We Collect
- Account information: your name, email address, authentication identifiers, profile details, team membership, and communication preferences.
- Purchases and subscriptions: plan, billing status, transaction identifiers, and related support records. Payment card details are handled by Stripe or Lemon Squeezy rather than stored by us.
- Service activity: components viewed, copied, downloaded, or saved; searches; collections; feature usage; and usage limits required to provide the service.
- Technical information: browser and device details, approximate location, IP-derived security information, request logs, and diagnostic data needed to operate and protect the service.
- Affiliate referral information: when a visitor arrives through an affiliate link, the referring affiliate, referral identifier, attribution window, and eligible purchase or commission status.
- Information you send us: contact requests, support messages, testimonials, feedback, and other content you choose to submit.
Website analytics
We use Vercel Web Analytics and Vercel Speed Insights by default to understand page usage and performance. These services do not set analytics cookies. They may include page paths, referrers, timestamps, browser and device information, approximate location, and Web Vitals.
We also use optional services to track and understand website activity. In the EU, EEA, and UK, we do not enable these optional analytics until this browser grants consent. Outside those regions, including when we cannot determine your country, optional analytics are enabled by default unless you opt out. If your browser sends a Global Privacy Control signal, we treat that as an opt-out for optional analytics.
When you are signed in and optional analytics are enabled, we share your account identifier, name, and email address with our product analytics provider to link usage to your account. We continue to remove email addresses from ordinary product event properties. Search analytics records query length and result metadata, not the raw search text.
When optional analytics are allowed, we can review how you use the site to understand usage and diagnose problems. This can include the pages you visit, what appears on those pages, how you interact with them, and related browser diagnostics. We mask form inputs and currently keep this detailed activity data for 30 days. You can turn off future collection in Cookie preferences.
Product analytics includes component copies, download requests, preview openings, searches, filter and view changes, collection creation and additions, and category browsing. We also send subscription properties and available trial identifiers and dates. We use these records to understand adoption and group accounts by product usage. A copy records clipboard delivery, not whether you pasted a component into another app.
MCP analytics
When optional analytics are enabled for your Skelementor account, we track MCP connection activity and tool usage in a separate analytics project. The analytics profile uses your account ID, name, and email address. You can change this through Cookie preferences on our website.
WordPress plugin analytics
This policy also covers the Skelementor WordPress plugin. In versions that include usage analytics, we use a separate analytics project to understand feature usage and reliability. These events concern actions within the Skelementor interface in WordPress admin and the Elementor editor, such as opening the library or whether a component insertion succeeds or fails, and active time spent in each view. When your Skelementor account is connected, we associate this usage with your account ID, name, and email address. Otherwise, events use a random browser identifier.
Plugin usage analytics do not run on published pages or track visitors to the websites you build. They do not collect page content, passwords, authentication tokens, or account connection secrets.
Plugin analytics preferences are separate from this website's Cookie preferences. Plugin usage analytics are enabled by default. Each WordPress user can turn them off in Library settings or the editor account dialog. The plugin also respects Do Not Track. These controls stop future analytics collection for that WordPress user.
Affiliate Attribution
Rewardful uses a first-party referral cookie for up to 60 days to support our affiliate partner program. It applies first-touch attribution and connects eligible Stripe purchases to the affiliate who referred the customer. Rewardful is active in every region and is not controlled by the optional analytics setting. Trials and Team plans are not currently eligible for affiliate commission.
How We Use Information
- Provide accounts, components, search, collections, teams, and billing.
- Authenticate users, prevent abuse, enforce limits, and secure the service.
- Respond to requests and send service communications.
- Send newsletters or promotional email when you have requested them.
- Measure and improve the service through Vercel analytics and, where allowed, optional analytics.
- Attribute eligible purchases and administer affiliate commissions.
- Meet legal, accounting, tax, and regulatory obligations.
Depending on the context and applicable law, we rely on performance of a contract, legitimate interests in operating and securing the service, compliance with law, legitimate interests, or your consent. You can withdraw optional analytics consent at any time without losing access to the service.
Service Providers
We use service providers to run Skelementor, including Vercel for hosting and performance analytics, Supabase for authentication and data services, Google for sign-in and optional analytics, a product analytics provider, Typesense for search, Groq for user-requested natural-language search parsing, Stripe and Lemon Squeezy for payments, and Brevo and Mailgun for communications, and Rewardful for affiliate attribution and commission records. They process information under their own terms and our agreements with them. We do not sell personal information.
Cookies and Browser Storage
Essential storage supports authentication, security, requested features, and your privacy choice. We use Vercel-provided IP country information to decide whether optional analytics starts as opt-in or default-on for this browser. The resulting consent mode and any browser choice are browser-specific, last up to 60 days, and can be changed through any Cookie preferences control. Details are available in our Cookie Policy.
Retention
We retain information only for as long as needed for the purposes above, including providing an active account, resolving disputes, preventing fraud, and meeting legal obligations. Retention varies by record type and provider. On our website, analytics cookies are configured with a 60-day lifetime. Website browser storage is also cleared when you withdraw optional analytics. This browser-storage setting does not set a 60-day deletion deadline for event history or account profiles already held by our analytics provider. Deleting an account does not require us to delete records that must be retained for legal, tax, security, or dispute purposes.
International Transfers
Our providers may process information outside your country. Where required, we use contractual and organizational safeguards intended to protect information transferred internationally.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive your personal information, object to certain processing, withdraw consent, or complain to a data protection authority. Contact us to exercise a right. We may need to verify your identity first.
Children
Skelementor is not directed to children under 16. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
Security
We use reasonable technical and organizational safeguards, but no method of transmission or storage is completely secure.
Changes and Contact
We may update this policy as our services or legal obligations change. If we ask you to make a new analytics choice, optional analytics stays off until you allow it. Existing opt-outs remain off for the rest of their saved duration. Questions or complaints can be sent to support@skelementor.com.
